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2800795 - How to unlock the database when initial or update system


When doing deployment with initial or update system, the operations were failed. After checking the log, we can find the information as below, the DB is locked.

Caused by: java.lang.IllegalStateException: System update can not be performed, there is already existing lock : 'System update' on 'master' tenant and cluster id 2, issued at 2019-06-03 19:38:29.573
at de.hybris.platform.core.Initialization.doInitialize(
at de.hybris.ant.taskdefs.InitPlatformAntPerformableImpl.performImpl(
at de.hybris.ant.taskdefs.AbstractAntPerformable.doPerform(
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(
at sun.reflect.DelegatingMethodAccessorImpl.invoke(
at java.lang.reflect.Method.invoke(
at bsh.Reflect.invokeMethod(
at bsh.Reflect.invokeObjectMethod(
at bsh.Name.invokeMethod(
at bsh.BSHMethodInvocation.eval(



SAP Commerce Cloud


SAP Commerce Cloud 1808 ; SAP Commerce Cloud 1811 ; SAP Commerce Cloud 1905 ; SAP Commerce Cloud 6.7


deployment, system locked, lock, update, initial. , KBA , CEC-SCC-CLA-ENV-EMG , Environment Management , Problem

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