SAP Knowledge Base Article - Public

2801179 - Job boards credits issue for jobs posted mutliple times - Recruiting Posting

Symptom

It may be identified that a job turned out being posted more than once, to a specific job board. This article provides information on how to proceed, in case you have been incorrectly charged due to these extra postings.

Environment

SAP SuccessFactors Recruition Posting - All versions

Resolution

The Recruiting Posting system adds "tracking" data at the end of the URL for each job posting on various job boards.

This way, if a job is duplicated on a job board, the recruiter can easily identify and verify the "Apply URL". If any of the URLs lack the appended "tracking code" at the end (e.g. utm_source=IndeedSponsored), it indicates that his job is not sourced from Recruiting Posting.

In such a scenario, the Recruiter should reach out to the job board directly, as the Recruiting Posting support team will be unable to provide assistance.

Keywords

Credits, duplicate posting, incorrect posting, incorrect credit charges, tracking, RPO, recruiting posting , KBA , LOD-SF-RPO-CRE , Credits/Slots Management , Problem

Product

SAP SuccessFactors Recruiting Posting all versions