SAP Knowledge Base Article - Preview

2801197 - Firefighter log isn't being updated and


After transporting changes to production, or after an upgrade, the following symptoms may start to happen:

- email notifications not being sent

- workflow not being triggered, the Audit Log not showing the message "Request is pending for approval..."

- requests not moving through the workflow

- the submit button is missing/greyed out



SAP GRC Access Control 10.0
SAP GRC Access Control 10.1
SAP GRC Access Control 12.0


SAP Access Control 10.0 ; SAP Access Control 10.1 ; SAP Access Control 12.0


SWU3  Automatic Workflow Customizing Maintain Runtime Environment Schedule Background Job for Event Queue Switch on event queue email notifications workflow stuck hung hangs not triggered Request is pending for approval not moving through the workflow submit button missing greyed out disabled cannot submit cannot approve , KBA , GRC-SAC-EAM , Emergency Access Management , GRC-SAC-ARQ , Access Request , GRC-SAC-WF , Workflow , How To

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