Symptom
After transporting changes to production, or after an upgrade, the following symptoms may start to happen:
- email notifications not being sent
- workflow not being triggered, the Audit Log not showing the message "Request is pending for approval..."
- requests not moving through the workflow
- the submit button is missing/greyed out
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Environment
SAP GRC Access Control 10.0
SAP GRC Access Control 10.1
SAP GRC Access Control 12.0
Product
Keywords
SWU3 Automatic Workflow Customizing Maintain Runtime Environment Schedule Background Job for Event Queue Switch on event queue email notifications workflow stuck hung hangs not triggered Request is pending for approval not moving through the workflow submit button missing greyed out disabled cannot submit cannot approve , KBA , GRC-SAC-EAM , Emergency Access Management , GRC-SAC-ARQ , Access Request , GRC-SAC-WF , Workflow , How To
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