Symptom
Pre-packaged Business Rules in Intelligent Services not available
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
When some of the below pre-packaged business rules are not available in the system
SAP_EVENT_HIRE
SAP_EVENT_REH
SAP_EVENT_TERM
SAP_EVENT_TRANSF
Resolution
To fix the issue, you will have to re-import the package again from Success Store
1. Login into SuccessFactors system
2. Admin tools -> Import and Export Data
3. Choose "Import Data" under Select the action to perform and Success Store radio button
4. Select "Intellegent Services Rules" -> Click on Import button
Keywords
Business Rules Intelligent Services , KBA , LOD-SF-EC-ITS , Intelligent Services (EC Components Only) , Problem