SAP Knowledge Base Article - Public

2801452 - Pre-packaged Business Rules in Intelligent Services not available

Symptom

Pre-packaged Business Rules in Intelligent Services not available

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

When some of the below pre-packaged business rules are not available in the system

SAP_EVENT_HIRE

SAP_EVENT_REH

SAP_EVENT_TERM

SAP_EVENT_TRANSF

Resolution

To fix the issue, you will have to re-import the package again from Success Store

1. Login into SuccessFactors system

2. Admin tools -> Import and Export Data

3. Choose "Import Data" under Select the action to perform and Success Store radio button

4. Select "Intellegent Services Rules" -> Click on Import button 

Keywords

Business Rules Intelligent Services , KBA , LOD-SF-EC-ITS , Intelligent Services (EC Components Only) , Problem

Product

SAP SuccessFactors Employee Central all versions