SAP Knowledge Base Article - Public

2801453 - Country code not appearing in application beside primary phone field


The country code is not appearing beside the primary phone field in the application. It is appearing beside the primary phone field in the candidate profile.

NOTE : The country code will only appear in the Candidate Profile if the SMS feature is enable in Manage Recruiting Settings along with the required permissions. Refer KBA 2802316 - Candidate Profile "phoneCountryCode" field is not visible - Recruiting Management

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental


SAP SuccessFactors Recruiting Management

Reproducing the Issue

country code application.png

In the application, the country code does not appear beside the Primary Phone field.


An enhancement has been created by our engineering team to change this behaviour. There is no date set for a release on the changes.


Primary phone, country code, mobile apply, application, candidate profile, enhancement , KBA , LOD-SF-RCM-CAP , Candidate Profiles , Problem


SAP SuccessFactors Recruiting all versions