Symptom
- When making a change on a user's Job and Compensation Information using Take Action, all Compensation Fields are not visible, and horizontal scroll bar is not available
- Can not view or edit all fields of Compensation Information fields, some fields are not visible or partially cut off
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SuccessFactors Employee Central
- Employee Central
- People Profile
Reproducing the Issue
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Configure People Profile > Set Job Information fields to align vertically (not horizontally)
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Go to an Employee's Profile
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Actions > Change Job & Compensation Info
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For Compensation Info - fill in Effective-date, Event, Event Reason fields
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Navigate to the Compensation Information section in Employee Profile - user not able to see all fields and has to use tab button to navigate to fields which are not visible.
Cause
The configuration of Job Information portlet UI on Configure People Profile does not expand the fields as wide as the Compensation Information Portlet UI, causing the Compensation Fields to be cut off or not visible when using Take Action on Job and Compensation Info
Resolution
Our engineering team are currently working on a fix for this issue.
Workaround:
- Make the change of Compensation Info and Job Info separately, all Compensation fields are visble when Take Action > Compensation Info is only selected
- If the change requires both Job and Compensation Information, change the UI of Job Information on Configure People Profile. Have the fields on Job Information Portlet expand as wide as Compensation Information Portlet Fields.
Keywords
SF, Success Factors, EC, EP, PeopleProfile, UI, EDU-14204 , KBA , LOD-SF-EP-UI , People Profile UI (PP3 UI) , How To