SAP Knowledge Base Article - Preview

2801824 - Frequent issues and important configuration for Fiori app


The KBA is applicable for all Fiori Apps in all product area.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

  • App cannot be opened or Navigation between apps does not work
    • Error 'Could not open app. Please try again.'
    • Navigation to this application is not supported
  • Tile is not loading
    • Error 'Cannot load Tile'
      tile not loading.jpg

  • Error captured in browser, front-end or back-end system
    • Failed to load UI5 component for navigation intent \"#<Semantic Object>-<Action>\"
      cannot be opened.png

    • Failed to resolve navigation target "#<Semantic Object>-<Action>"
      cannot be opened2.png

    • Failed to load from ICF node, such as /sap/bc/ui5_ui5/sap/featuretoggles1
      loading error.jpg

    • No System Alias found for Service '<service name>' and user '<current user>'
    • No service found for namespace '', name 'C_SALESANALYTICSQRY_1_CDS', version '0001'



  • SAP S/4HANA, on-premise edition 1511
  • SAP S/4HANA 1610 
  • SAP S/4HANA 1709
  • SAP S/4HANA 1809
  • SAP S/4HANA 1909


SAP S/4HANA 1610 ; SAP S/4HANA 1709 ; SAP S/4HANA 1809 ; SAP S/4HANA 1909 ; SAP S/4HANA, on-premise edition 1511


FLP, error_log, GW_CLIENT, FLPD_CUST, FLP_INTENTCHECK, FLIA, APP_INDEX_CALCULATE, FLC, APPDESC_GET_ALL, UI5, cannot open app , KBA , SD-FIO , Fiori User Interface , CA-FLP-ABA , SAP Fiori Launchpad ABAP Services , OPU-GW-COR , Framework , FI-FIO , Fiori UI for Financial Accounting , MM-FIO , Fiori UI for Materials Management , LE-SHP-FIO , Fiori Apps - Delivery Documents , PP-FIO , Fiori UI for Production Planning and Control , Problem

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