Symptom
When business objects (like Sales Quote, Sales Order or Opportunity) have Status field set to Completed or Approval Status field set to In Approval/Approved, some fields will not be changeable anymore.
Environment
SAP Cloud for Customer
Reproducing the Issue
-
Go to the Sales workcenter.
- Go to the Sales Quotes view (for example).
- Open a Sales Quote in Status = Completed or Approval Status = In Approval.
- Click Edit and check the field Sales Unit (for example).
Result: The field Sales Unit is greyed out and cannot be changed.
Cause
Fields such as Account, Product Name, Document Type, Quantity, Sales Unit, Owner, Sales Phase, Source Opportunity, won't be editable depending of the current Status or Approval Status set.
Also, Quotes with field Transfer Status = In Process/Finished won't be editable either to avoid inconsistencies.
Resolution
This is the standard system behavior.
Keywords
Grayed out, greyed out, read-only, read only, cannot be edited, modified, modification, not possible , KBA , LOD-LE-CQP , Customer Quote Processing , LOD-CRM-OPP , Opportunity Management , Problem