SAP Knowledge Base Article - Preview

2802299 - Two tabs are opened when opening Task in My Inbox


  • Two windows are opened when opening SAPGUI for HTML link selected task after click "Open Task" button.


  • WEBGUI screen remains with the text "Close Window" rather than the window closing automatically.



  • Task Gateway
  • Gateway Business Workflow Enablement
  • SAP Business Workflow
  • SAP NetWeaver
  • SAP Web Application Server for SAP S/4HANA
  • ABAP PLATFORM - Application Server ABAP

  • SAP Gateway
  • My Inbox Fiori Application


ABAP platform all versions ; SAP Gateway all versions ; SAP NetWeaver all versions ; SAP Web Application Server for SAP S/4HANA all versions


IE ActiveX run the application in browser screen, webgui, transaction=SWNWIEX&P_WI_ID, https://host:port/sap/bc/gui/sap/its/webgui, webgui link opened in two window,  SAP Shortcut file will be downloaded, this shortcut file indicates Business Client to start a completely new SAPGUI, Screen sequence at the end of work item execution, In certain circumstances, no automatic return to the inbox takes place at the end of work item execution. Instead, you remain on a page that is more or less empty with just a success message. You have to navigate back to the inbox manually. This behavior is dependent on diverse influencing factors and might simply have to be tolerated., standard limitation, WF_GDPR, SWF_WORKFLOW, WFMSTD, ITS, webgui, SAP_GWFND, IW_PGW, /IWPGW/TGW, /IWWRK/WORKFLOW, close window , KBA , OPU-BSE-WFM , Gateway Business Workflow Enablement , BC-BMT-WFM , Business Workflow , CA-INB-FIO , Fiori UI for My Inbox Application , OPU-BSC-TGW , Task Gateway , Problem

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