SAP Knowledge Base Article - Public

2802332 - Report Center: Unable to create New Label


  •  Unable to create new Label in Report Center
  •  Create New Link is missing to create new Labels in Report Center

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


  • SAP SuccessFactors HCM Suite
  • Report Center

Reproducing the Issue

  1.  Go to Report Center
  2.  Select a report -> Action -> Label As
  3.  Create New link is missing


  •  This could be related to theming.
  • "Create New" link to create labels is not visible in the UI because link text color is white and background color is also white. Hence, link is not visible. 


Permanent Fix:

  • This is a Known Issue and teams are working to resolve this. Please keep watching this space for resolution timeline.
  • Fix Date: TBD


  • As a workaround, If you point mouse cursor on top-left-side of the search box, then mouse pointer will convert into hand icon that means create new link is there and it is working. On click, it will take the user to create label screen.



Report Center Create New Label AYT-22107 , KBA , LOD-SF-ANA-RCT , Report Centre , Bug Filed


SAP SuccessFactors HXM Core all versions