Symptom
When enabling Executive Review Export permissions in Manage Permission Roles, the setting is not getting saved
*Images taken from demo environment*
Environment
- SAP SuccessFactors Compensation
Reproducing the Issue
Go to Admin Center > Set User Permissions > Manage Permission Roles
Select role
Click on the Permission... button
Navigate to User Permissions > Compensation and Variable Pay
Tick the checkbox for Executive Review Export - Compensation
Click Finished/Done, then Save
Reopen the permission
Click on Permission... again, and navigate to Compensation and Variable Pay - the Executive Review Export permission remains unchecked
Cause
This is due to a data issue.
Resolution
Please contact support help clean up the data on the back end. In the meantime, instead of selecting All, select Others, then manually select the templates. Use ctrl+click when selecting multiple templates.
Keywords
, KBA , LOD-SF-CMP-ADM , Admin Tools, Settings, Permissions , Problem
SAP Knowledge Base Article - Public