SAP Knowledge Base Article - Public

2802657 - Role Based Permission for Executive Review is not getting saved

Symptom

When enabling Executive Review Export permissions in Manage Permission Roles, the setting is not getting saved

*Images taken from demo environment*

Environment

  • SAP SuccessFactors Compensation

Reproducing the Issue

  1. Go to Admin Center > Set User Permissions > Manage Permission Roles

  2. Select role

  3. Click on the Permission... button

  4. Navigate to User Permissions > Compensation and Variable Pay

  5. Tick the checkbox for Executive Review Export - Compensation
    EXR select.jpg

  6. Click Finished/Done, then Save

  7. Reopen the permission

  8. Click on Permission... again, and navigate to Compensation and Variable Pay - the Executive Review Export permission remains unchecked
    EXR unselect.jpg

Cause

This is due to a data issue.

Resolution

Please contact support help clean up the data on the back end. In the meantime, instead of selecting All, select Others, then manually select the templates. Use ctrl+click when selecting multiple templates.

Keywords

KBA , LOD-SF-CMP-ADM , Admin Tools, Settings, Permissions , Problem

Product

SAP SuccessFactors Compensation all versions