Symptom
When enabling Executive Review Export permissions in Manage Permission Roles, the setting is not getting saved
*Images taken from demo environment*
Environment
- SAP SuccessFactors Compensation
Reproducing the Issue
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Go to Admin Center > Set User Permissions > Manage Permission Roles
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Select role
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Click on the Permission... button
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Navigate to User Permissions > Compensation and Variable Pay
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Tick the checkbox for Executive Review Export - Compensation
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Click Finished/Done, then Save
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Reopen the permission
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Click on Permission... again, and navigate to Compensation and Variable Pay - the Executive Review Export permission remains unchecked
Cause
This is due to a data issue.
Resolution
Please contact support help clean up the data on the back end. In the meantime, instead of selecting All, select Others, then manually select the templates. Use ctrl+click when selecting multiple templates.
Keywords
KBA , LOD-SF-CMP-ADM , Admin Tools, Settings, Permissions , Problem