SAP Knowledge Base Article - Preview

2802683 - The Rule Type as Notification is Missing in the Drop Down of Ticket Workflow

Symptom

On creating ticket workflow with timing as scheduled, the rule type as Notification is not listed.


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Environment

SAP Cloud for Customer .

Product

SAP Cloud for Customer add-ins 1902 ; SAP Cloud for Customer add-ins 1905 ; SAP Cloud for Customer add-ins 1908 ; SAP Cloud for Customer add-ins 1911

Keywords

Ticket workflow , Schedule Base , KBA , notification , rule type , LOD-CRM-WKF , Workflow , LOD-CRM-SRP , Service Request Processing , Problem

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