Symptom
No Drop Down list available inside a Portlet when selecting picklists
Environment
- SAP SuccessFactors Employee Profile
Reproducing the Issue
- Access SuccessFactors instance;
- Go on People Profile section;
- Select a Portlet;
- Add Button;
- Click on a file with Drop Down list;
- No List with values are available as below:
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Cause
No Language for the affected user is selected on Language Options
Resolution
It´s necessary to select a language for the user.
Steps to add the Language
- Go on "Options":
- Click on "Change Language";
- Select the appropriate language on the options available as below example:
Keywords
No Drop Down List; No Data Appears; Nothing to Select; Picklist; , KBA , LOD-SF-EP-PP3 , People Profile (PP3) , LOD-SF-EP , Employee Profile , How To
Product
SAP SuccessFactors HXM Suite all versions