2802806 - Updating the Product Installer application failed ... AccessDeniedException

Symptom

XSA installation or update fails with the following errors:

hdbinst_xs.log:

com.sap.xs2rt.installation.util.InstallationException: Updating the Product Installer application failed: com.sap.cloud.lm.sl.xs2.slp.client.HttpClientException: Error while executing REST API call: Upload SL Management Protocol files

deployment logs (see KBA 2487590):

Error while executing REST API call: Upload SL Management Protocol files
[...]
AccessDeniedException: /hana/shared/<SID>/xs/bin/../controller_data/fss/...

Environment

SAP HANA Extended Application Services, Advanced Model

Product

SAP HANA, platform edition 2.0

Keywords

xs advanced, upgrade, update, fss, AccessDeniedException, chown, Updating the Product Installer application failed , KBA , BC-XS-SL-PI , HANA XS Advanced Product Installer , BC-XS-RT , XS Advanced Runtime / XS Controller , BC-XS-SL-DS , HANA XS Advanced MTA Deployment Service , Problem

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