2803133 - Employee not appearing in SuccessFactors SFAPI CompoundEmployee

You are running one query in the SFAPI CompoundEmployee using the WHERE condition of just one employee and this employee is not being returned in the response.

You already reviewed all the permissions regarding the SFAPI CompoundEmployee API user.

You also checked that your API user have the permissions of this target population.

Find below one example of this query:

SELECT
person,
employment_information,
job_information
FROM CompoundEmployee
WHERE
person_id_external = ('Cgrante')

The API is returning always with zero results, according example below:

    <S:Body>
        <queryResponse xmlns="urn:sfobject.sfapi.successfactors.com" xmlns:ns2="urn:fault.sfapi.successfactors.com">
            <result>
                <numResults>0</numResults>
                <hasMore>false</hasMore>
                <querySessionId>xxxxxxxx</querySessionId>
            </result>
     </queryResponse>

SuccessFactors SFAPI CompoundEmployee

Please check if the Person ID being stored in the "Biographical Information" matches with the value passed in the parameter person_id_external (WHERE condition).

This field is case sensitive and any difference will impact.

In my example after changing from ('Cgrante') to ('cgrante'), the SFAPI CompoundEmployee it worked.

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