SAP Knowledge Base Article - Public

2803143 - Ad-hoc Job Export Failing (User and Permission Sync) - Onboarding 1.0


Ad-Hoc jobs User and Permission Sync are failing to export data to SFTP


SAP SuccessFactors Onboarding 1.0


  • Cause 1 - Missing Report Permissions
  • Cause 2 - Report has been deleted


Solution 1 - To resolve the issue, grant the missing report permissions. Kindly follow the instruction below.

  1. Log in to SAP SuccessFactors HCM and navigate to Admin Center
  2. Under Tools, find and select Manage Permission Roles
  3. Click the affected permission role where the Report ID Owner belongs to and access Permission Role Detail
  4. In Permission Settings section, under User Permissions tab grant below report definition type:
    - Employee Profile
    - RBP Permission Roles Report
    - RBP Permission to User Report
    - RBP User to Group Report
    - RBP User to Role Report
  5. Click done and Save Changes
  6. Confirm if the report is now showing under Report Center or Ad-hoc Reports

 Solution 2 - If the report has been deleted within Report Center a new one must be created and the job in Provisioning must be edited.

  1. Log in to SAP SuccessFactors HCM and navigate to Admin Center
  2. Go to Report Center and create a new report
  3. Configure this new report in the Job in Provisioning


Manage, Permission, Roles, Report, Definition, Type, Failing, Fail, User, Sync, Permission, RBP, OBD, ONB 1.0, Onboarding, Delete, New, Job, Underlined , KBA , LOD-SF-OBD-REP , Reporting & Analytics, Data Imports & Exports , LOD-SF-OBD-INT , Integrations with Onboarding , Problem


SAP SuccessFactors Onboarding all versions