SAP Knowledge Base Article - Public

2803215 - Export checks failed in app Export Software Collection

Symptom

The customer added form templates in app 'Export Software Collection'. Clicking on check button shows the following errors:

check failed.JPG

The following errors can be found in ATO_CLOUD_SUPPORT in the backend system:

Problem class Additional Information

Method CHECK_BEFORE_EXPORT was called for item type OM_FM_TEXT
Method CHECK_BEFORE_EXPORT was called for item type OM_FM_TMPL
Method CHECK_BEFORE_EXPORT was called for item type OM_FM_LOGO
Method CHECK_BEFORE_EXPORT was called for item type SMTG
Method GET_BILL_OF_MATERIAL was called for item type OM_FM_TEXT
Method GET_BILL_OF_MATERIAL was called for item type OM_FM_TMPL
Method GET_BILL_OF_MATERIAL was called for item type OM_FM_LOGO
Method GET_BILL_OF_MATERIAL was called for item type SMTG
item type OM_FM_TMPL item ID YY1_XXXX_CONTENT_FORM has error in TADIR checks
object R3TR SFPF YY1_XXXX_CONTENT_FORM has no tadir entry
Item check failed. Please report an case on component BC-SRV-FP-OM.
An exception of type CX_ATO_ASSEMBLE_NOT_ALLOWED occured

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

- Execute app "Export Software Collection"

- Add the form templates

- Click on check button

Resolution

This issue may be solved by republishing the items mentioned in ATO_CLOUD_SUPPORT.

Keywords

Export checks failed, item type OM_FM_TMPL, error in TADIR checks, object R3TR SFPF has no tadir entry , KBA , BC-SRV-FP-OM , Output Management: Form Services , Problem

Product

SAP S/4HANA Cloud 1905