Symptom
The customer added form templates in app 'Export Software Collection'. Clicking on check button shows the following errors:
The following errors can be found in ATO_CLOUD_SUPPORT in the backend system:
Problem class Additional Information
Method CHECK_BEFORE_EXPORT was called for item type OM_FM_TEXT
Method CHECK_BEFORE_EXPORT was called for item type OM_FM_TMPL
Method CHECK_BEFORE_EXPORT was called for item type OM_FM_LOGO
Method CHECK_BEFORE_EXPORT was called for item type SMTG
Method GET_BILL_OF_MATERIAL was called for item type OM_FM_TEXT
Method GET_BILL_OF_MATERIAL was called for item type OM_FM_TMPL
Method GET_BILL_OF_MATERIAL was called for item type OM_FM_LOGO
Method GET_BILL_OF_MATERIAL was called for item type SMTG
item type OM_FM_TMPL item ID YY1_XXXX_CONTENT_FORM has error in TADIR checks
object R3TR SFPF YY1_XXXX_CONTENT_FORM has no tadir entry
Item check failed. Please report an case on component BC-SRV-FP-OM.
An exception of type CX_ATO_ASSEMBLE_NOT_ALLOWED occured
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Execute app "Export Software Collection"
- Add the form templates
- Click on check button
Resolution
This issue may be solved by republishing the items mentioned in ATO_CLOUD_SUPPORT.
Keywords
Export checks failed, item type OM_FM_TMPL, error in TADIR checks, object R3TR SFPF has no tadir entry , KBA , BC-SRV-FP-OM , Output Management: Form Services , Problem