Symptom
During the process of Termination, when selecting a value for 'Transfer Direct Subordinates' dropdown, the termination screen refreshes, the value set by the business rule is removed, and custom field changes to "No Selection" or empty.
Environment
SAP SuccessFactors Employee Central: Termination
Reproducing the Issue
- Create a business rule to set the field value of a certain custom field in the termination screen.
- During the process of termination, after populating some field, the business rule is setting the custom field value.
- Select "Individual transfer of direct subordinates".
- Notice the termination screen refreshes, the value set by the business rule is removed, and the field changes to "No Selection" or empty.
Cause
This is currently the expected behavior by the system.
Resolution
- An Enhancement Request has been logged: https://influence.sap.com/sap/ino/#/idea/348281
- The Enhancement Request (ER) will be considered in terms of future product development when considering possible new features in the next major release. Please note that the ER may or may not be included depending on various factors.
See Also
- 2090228 - How to Submit Ideas for SAP SuccessFactors Products
- https://influence.sap.com/sap/ino/#/idea/348281
Keywords
SF, Success Factors, EC, ECT-100142, Transfer direct reports , termination page refresh, termination refresh, transfer refresh, termination, rules, refresh, transfer direct reports, individual transfer of direct reports, Individual transfer of direct subordinates, Transfer Direct Subordinates, blanks, rules, screen, 348281 , KBA , LOD-SF-EC-TER , Termination Details , LOD-SF-EC , Employee Central , Product Enhancement