Symptom
During the process of Termination, when selecting a value for 'Transfer Direct Subordinates' dropdown, the termination screen refreshes, the value set by the business rule is removed, and custom field changes to "No Selection" or empty.
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
- Create a business rule to set the field value of a certain custom field in the termination screen.
- During the process of termination, after populating some field, the business rule is setting the custom field value.
- Select "Individual transfer of direct subordinates".
- Notice the termination screen refreshes, the value set by the business rule is removed, and the field changes to "No Selection" or empty.
Cause
This is currently the expected behavior by the system.
Resolution
If you’d like to see this functionality added in a future release of the product, please Submit an Idea for SAP SuccessFactors Products - KBA 2090228.
See Also
2090228 - How to Submit Ideas for SAP SuccessFactors Products
Keywords
SF, Success Factors, EC, ECT-100142, Transfer direct reports , termination page refresh, termination refresh, transfer refresh, termination, rules, refresh, transfer direct reports, individual transfer of direct reports, Individual transfer of direct subordinates, Transfer Direct Subordinates, blanks, rules, screen, , KBA , LOD-SF-EC-TER , Termination Details , LOD-SF-EC-POS , Position Management , Product Enhancement