SAP Knowledge Base Article - Public

2803222 - Fields Reset After Individual transfer of direct subordinates During Termination - SuccessFactors Employee Central

Symptom

During the process of Termination, when selecting a value for 'Transfer Direct Subordinates' dropdown, the termination screen refreshes, the value set by the business rule is removed, and custom field changes to "No Selection" or empty.

Environment

SAP SuccessFactors Employee Central: Termination

Reproducing the Issue

  1. Create a business rule to set the field value of a certain custom field in the termination screen. 
  2. During the process of termination, after populating some field, the business rule is setting the custom field value.
  3. Select "Individual transfer of direct subordinates".
  4. Notice the termination screen refreshes, the value set by the business rule is removed, and the field changes to "No Selection" or empty.

Cause

This is currently the expected behavior by the system.

Resolution

  • An Enhancement Request has been logged: https://influence.sap.com/sap/ino/#/idea/348281
  • The Enhancement Request (ER) will be considered in terms of future product development when considering possible new features in the next major release. Please note that the ER may or may not be included depending on various factors.

See Also

Keywords

SF, Success Factors, EC, ECT-100142, Transfer direct reports , termination page refresh, termination refresh, transfer refresh, termination, rules, refresh, transfer direct reports, individual transfer of direct reports, Individual transfer of direct subordinates, Transfer Direct Subordinates, blanks, rules, screen, 348281 , KBA , LOD-SF-EC-TER , Termination Details , LOD-SF-EC , Employee Central , Product Enhancement

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions