SAP Knowledge Base Article - Public

2803222 - Termination screen fields reset when changing "Transfer Direct Reports" option - Employee Central

Symptom

  • During the termination process, when selecting or changing a value in the Transfer Direct Reports (or Transfer Job Relationships) dropdown, the screen refreshes and the value set by a business rule is refreshed.
  • The affected field changes to 'No Selection' or becomes empty. 
  • In some cases, standard fields such as 'OK to Rehire' reset to their default value (e.g., from Yes to No) when the Transfer Direct Reports option is modified for a second time.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

Scenario 1:

  1. Create a Business Rule to set the value of a field on the termination screen.
    1. Example: Automatically set OK to Rehire = Yes or populate a custom field.
  2. Go to the Employee Profile.
  3. Select Actions > Terminate.
  4. Enter a Termination Date and Termination Reason.
  5. Under Transfer Direct Reports, select any option.
  6. Change the Transfer Direct Reports option again.
    1. The termination screen refreshes, and the field value set by the rule is cleared or reset to No Selection / No.

Scenario 2:

  1. Create a Business Rule to set a field value on the termination screen (for example, OK to Rehire = Yes).
  2. During termination, after selecting values for Termination Date and Termination Reason, modify Transfer Direct Reports.
  3. Notice that the field value set by the business rule disappears or resets after the page refresh.

Cause

This is currently the expected behavior by the system.

Resolution

  • An Enhancement Request (ER) has been logged: https://influence.sap.com/sap/ino/#/idea/348281
  • This ER will be considered for future product development when planning new features for the next major release.
  • Please note that inclusion of the ER is not guaranteed and depends on various factors, including feasibility, business impact, and alignment with the product roadmap.

See Also

Keywords

SF, SuccessFactors, ECT-100142, Transfer direct reports, refresh, termination refresh, transfer refresh, termination, rules, refresh, individual transfer of direct reports, Transfer Job Relationships, blanks, rules, screen, 348281, INC15622557 , KBA , LOD-SF-EC-TER , Termination Details , LOD-SF-EC , Employee Central , Product Enhancement

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions