SAP Knowledge Base Article - Public

2803245 - Error when downloading resume - This site is not secure - Recruiting Management

Symptom

When opening candidate resume via inline resume viewer or in the Candidate profile and downloading said resume an error will show:

"This site is not secure"

"Your connection is not private"

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. When downloading resume via the Candidate Profile
  2. When downloading candidate resume via the Application page

Resolution

There was a SSL certificate issue on https://attachmentseu.successfactors.com which has now been resolved by our engineering team. Customers should no longer be facing this issue.

Keywords

Resume, Download, SSL, Certificate, Not Secure, Unsafe, Not Private , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Bug Filed

Product

SAP SuccessFactors Recruiting all versions