Symptom
Finding/Judging the right priority for aATP cases.
To ensure healthy service levels for all our customers, the priority of cases is judged based on the Business Impact of the issue.
This KBA outlines the principles which should be used for determining the priority of aATP cases (component CA-ATP*).
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Environment
- S4 HANA
- S4 HANA Cloud
- Advanced ATP
Product
SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA all versions
Keywords
Priorität; Meldung; Sehr Hoch; einschätzen; , KBA , CA-ATP , Available to Promise (ATP) , CA-ATP-2CL , Available to Promise (ATP) (Public Cloud) , How To
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