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SAP Knowledge Base Article - PreviewSymptom
You create a ticket from an account that has an order block, however the information is not copied over to the ticket.
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Environment
SAP Service Cloud
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Blocking Terms, Order Block, Ticket, Account , KBA , blocking terms , accounts , tickets , order block , LOD-CRM-SRP , Service Request Processing , How To
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