Symptom
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
- When we submit a hiring request, the approvers related to the workflow shows empty users in the pop up box.
or
- Workflow participants for position relationship type approver steps shows empty when workflow triggers.
Environment
- SAP Successfactors Employee Central
- Workflow
- Position Workflow
Cause
- Effective date of position is in future (compared to workflow initiated date).
Resolution
- If the position start date is in future, the workflow participants cannot be derived for a Position Relationship type approvers.
Example workflow configuration:
- The position is inactive today and will become active in future.
- Therefore, make sure that if you are using Position Relationship as approver steps then the position is effective as-of-today / date of initiating the workflow.
Keywords
Position Relationship type step approvers, empty approvers list in workflow. employee central, SucessFactors , KBA , position relationship type step approver , empty approvers list in workflow , LOD-SF-EC-WFL-RUT , Workflow Routing, Dynamic Roles & Groups , Problem
Product
SAP SuccessFactors Employee Central all versions