2804137 - R/3 ATP & SD Scheduling issues - Case prioritization

Judging the right priority for SAP R/3 ATP and SD scheduling cases.

To ensure healthy service levels for all our customers, the priority of cases is judged based on the Business Impact of the issue.

This KBA outlines the principles which should be used for determining the priority of R/3 ATP and SD Scheduling cases, which cover the following components:

• LE-SHP-GF-AC - Availability control Delivery
• LE-SHP-GF-DS - Delivery and transport scheduling
• LE-SHP-GF-RS - Route Scheduling
• PP-ATO - Assembly Processing
• SD-BF-AC - Availability Check
• SD-BF-AC-AD - Availability Display
• SD-BF-AC-APO - ATP Interfaces Sales Order with APO
• SD-BF-AC-BOP - Backorder Processing, Rescheduling
• SD-BF-AC-FCS - Check against Forecast
• SD-BF-AC-ISO - Sales Order Interface
• SD-BF-AC-LATP - Local ATP check in R/3 from CRM
• SD-BF-AC-PAC - Availability Check according to ATP Logic
• SD-BF-AC-PAL - Check against Product Allocations
• SD-BF-AC-SOA - Enterprise SOA
• SD-BF-AC-TLS - ATP: non-S/4 Tool Developments
• SD-BF-AC-TS - Technical Services

• Sales And Distribution (SD)
• Logistics Execution (LE)
• SAP ERP SD scheduling
• SAP ERP
• SAP Enhancement package for SAP ERP
• SAP Enhancement package for SAP ERP, version for SAP HANA
• SAP S/4HANA
• Availability check

KBA , SD-BF-AC , Availability Check , LE-SHP-GF-AC , Availability control Delivery , Problem