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SAP Knowledge Base Article - PreviewSymptom
An email ticket created reference to contact is missing in the ticket facet of a contact.
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Environment
SAP Cloud for Customer.
Product
SAP Cloud for Customer add-ins 1905 ; SAP Cloud for Customer add-ins 1908 ; SAP Cloud for Customer add-ins 1911
Keywords
Reported , Ticket Facet , KBA , contact , LOD-CRM-SRP , Service Request Processing , Problem
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