SAP Knowledge Base Article - Public

2804221 - Manager gets a copy of feedback request - Performance Management


When a manager is working with Ask for Feedback functionality and send a feedback request from the Team Overview page, it gets copied in the Feedback request email.


  • SAP SuccessFactors Performance Management
  • SAP SuccessFactors Goal Management

Reproducing the Issue

  1. Form configured to use Ask for Feedback functionality
  2. Manager access the Performance tab > Team Overview tab
  3. Select the form end employee > Click to add a feedback request
  4. Add the employee or email address to send the feedback request
  5. Click on Send email
  6. The manager receives a copy of the feedback request email


This is the system expected behavior. By design the feedback request email will always copy the user who sends the request.

See Also

KB Article 2078040 - Ask for Feedback Functionality - Performance Management


Manager cc feedback request, manager copied, feedback notification, ask for feedback, SF, Success Factors, PMGM, PM , KBA , LOD-SF-PM-FBK , Feedback: Get Feedback, Ask for Feedback, etc. , How To


SAP SuccessFactors Performance & Goals all versions