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SAP Knowledge Base Article - PreviewSymptom
When trying to close a ticket, the error message Action CLOSE Not Possible; Action is Disabled is shown in the ticket
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Service; Ticket; C4C; Cloud for Customer; Error Message; Action CLOSE Not Possible; Action is Disabled; Action; Close; Action is Disabled Error Message in Service Ticket; , KBA , LOD-CRM-SRP , Service Request Processing , How To
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