SAP Knowledge Base Article - Public

2804814 - Reset Command Center Password - Recruiting Marketing


  • How to request to reset Command Center's password?
  • Unable to access Command Center?
  • My credentials do not work to access the new Command Center.


  • SAP SuccessFactors Recruiting Marketing
  • Command Center


The access to the new Command Center is divided in two steps:

  1. Authentication: implementation partners will use their S user credentials to authenticate in SAP Identify Authentication Service;
  2. Authorization: once the authentication is completed the authorization process starts where is verified if the user has permission to access Command Center. Refer to 2453404 - How to request Site Manager Access (Command Center) - Recruiting Marketing article on how to request authorization to access Command Center.

In case you are facing issues with your credentials to authenticate in Command Center, DO NOT raise a ticket to SAP Product Support. Instead you need to reach out to SAP Support via

There is no Command Center Password reset anymore.

See Also

2528548 - Partner resources for Career Site Builder Implementations

2116056 - SuccessFactors Partner Support - Resources & Tools


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SAP SuccessFactors Recruiting all versions