Symptom
User(s) not able to see photos on Mobile.
But the photos can be seen on computer.
Environment
SAP SuccessFactors Employee Profile
Reproducing the Issue
- Access SF application via mobile;
- Search for an employee:
Photos not appearing
Cause
Ensure users have the latest version of the application
Resolution
Unistall and Reinstall to make sure the last version is installed.
Keywords
Mobile is not charging Photo; Not able to see photos; Employee Profile; Not Appearing Photo; Photo in Mobile; , KBA , LOD-SF-EP-MOB , Mobile , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-EP , People Profile , LOD-SF-EP-PHO , Photo Management , Problem
Product
SAP SuccessFactors HCM Suite all versions