Symptom
When trying to add a Overall Discount for an Over-The-Counter Sale (OTC) via web service interface, it is not replicated for the document in the UI.
Environment
SAP Business ByDesign
Cause
Overall discount is not supported for OTC via web service. Header level condition Overall discounts are not accepted in the request.
Resolution
This is the correct system design.
See Also
For Sales Order documents, the overall discount is supported to be added via web service interface, please kindly refer to the blog below for further details:
Discounts in Sales Orders and Contracts (SAP Business ByDesign)
Keywords
web service, otc, overall discount, over-the-counter sale , KBA , SRD-CRM-INV , Customer Invoicing , How To