SAP Knowledge Base Article - Public

2804926 - Overall Discount is Not Supported in Over-The-Counter Sale Web Service

Symptom

When trying to add a Overall Discount for an Over-The-Counter Sale (OTC) via web service interface, it is not replicated for the document in the UI.

Environment

SAP Business ByDesign

Cause

Overall discount is not supported for OTC via web service. Header level condition Overall discounts are not accepted in the request.

Resolution

 This is the correct system design.

See Also

For Sales Order documents, the overall discount is supported to be added via web service interface, please kindly refer to the blog below for further details:

Discounts in Sales Orders and Contracts (SAP Business ByDesign)

Keywords

web service, otc, overall discount, over-the-counter sale , KBA , SRD-CRM-INV , Customer Invoicing , How To

Product

SAP Business ByDesign all versions