Symptom
Following extractors are grey and unable to run and mention "No extractor available" (only applicable for IS_<HOSTNAME>_6001 Extractors)
- DPC PUSH SEC EXTR ACE
- DPC PUSH SEC EXTR MON (JPM)
- DPC PUSH CORE
- DPC PUSH SEC EXTR MON (UIM)
- DPC PUSH SEC EXTR MON
In System Monitoring, corresponding Introscope metrics will show grey status, and running check data collection error message No extractor data available, extractor likely did not run at all is shown.
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Environment
- SAP Solution Manager 7.2
- Introscope EM 10.1 and Introscope 10.5
Product
Keywords
EFWK Extractor FWK, No extractor data available, extractor likely did not run at all , KBA , SV-SMG-DIA-WLY , Solution Manager / Introscope Integration , SV-SMG-MON-ALR-PRV , Metric / Event Provider Connector , Problem
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