SAP Knowledge Base Article - Preview

2805235 - Suggested files to attach when creating a case - List of available components

Symptom

SAP Product Support often requires customers to attach files during or after the case creation process.

These files could be screenshots, log files, configuration files or other types of files. SAP Product Support uses these files to gain a deeper understanding and to diagnose issues.

The below list displays the component areas that will suggest files during the case creation process.


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Keywords

KBA , XX-SER , Service Messages , How To

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