Symptom
When access employee profile Benefits section an application error is triggered with fingerprint=e19fbff59cb97bb6c598513e028d08f4afe3ddb
Environment
- SAP SuccessFactors Employee Central
- Global Benefits
Reproducing the Issue
- Go to an Employee Profile
- Scroll to Benefits section
- Application error triggered
Cause
This error is caused by missing Benefit Screen Lookup configuration
Resolution
- Go to Admin Center
- Check tool
- Select Benefits Management and run
- Check BenefitsScreenLookupObject results
- Go to Manage Data
- Search for Benefits Screen Lookup missing UI´s and create them
Keywords
fingerprint e19fbff59cb97bb6c598513e028d08f4afe3ddb BenefitsScreenLookupObject BenefitEnrollment BenefitProgram BenefitProgramEnrollment BenefitEmployeeClaim BenefitInsurancePlan, 2805257 , KBA , LOD-SF-EC-GBF , Global Benefits , Problem
Product
SAP SuccessFactors Employee Central all versions