SAP Knowledge Base Article - Public

2805268 - Learning Item Thumbnail does not show in CDP


Learning Administrator changed the Item Thumbnail in LMS side, but it does not reflect in CDP when users are looking for Learning Activities in CDP.


  • SAP SuccessFactors Learning
  • SAP SuccessFactors Succession & Development


CDP will load the default Item Thumbnail from Learning library. No customized thumbnail will be loaded by CDP.


This is the system currenct expected behavior. If there is a business need to change the system behavior, please feel free to suggest this change as System Enhancement Request. Please refer to the SAP Note below for further guidance.

See Also

2090228 - How to submit enhancement requests for SAP SuccessFactors products


CDP, Item thumbnail, learning activities, Item thumbnail not showing in CDP , KBA , LOD-SF-LMS-CDP , Career Development Program , LOD-SF-CDP-INT , CDP Integrations, LMS, PM, EC etc. , Product Enhancement


SAP SuccessFactors Learning all versions ; SAP SuccessFactors Succession & Development all versions