SAP Knowledge Base Article - Public

2805759 - No Access on Invoices and Credit Memos

Symptom

When trying to open invoices and credit memos in the Supplier Invoicing work center, the following error occurs: "You are not authorized to access to the data". This happens although all relevant access rights exist and the view SRM_SUPPLIERINVOICING is assigned to the relevant business user.

Environment

SAP Business ByDesign

Reproducing the Issue


1. Go to the Supplier Invoicing work center
2. Select Invoices and Credit Memos subview
3. Select All Documents and find the relevant invoice
4. When trying to edit the invoice the error appears: "You are not authorized to access to the data"

Cause

This may happen in relation to purchase orders with multiple invoices with quantity variances. The issue appears after trying to approve all invoices at once. During approval, actual values of the first invoice get updated. This action effects the next invoice and creates a quantity variance exception. The document will nevertheless have an approved status.

Resolution

To avoid this issue, approve such invoices one by one.

To solve the issue, involve SAP Support and provide the permission to withdraw the affected invoices from approval in the backend.
Support will make these invoices available again. Then it will be possible to accept the variance, to approve the invoices one by one and to post them.

Keywords

Supplier Invoicing; Credit Memos; Invoices; SRM_SUPPLIERINVOICING , KBA , AP-SIP-SIV , Supplier Invoice , Problem

Product

SAP Business ByDesign all versions