SAP Knowledge Base Article - Public

2805762 - Accruals are created by a different user than System Generated

Symptom

You have noticed that for some employees, the accruals seems to have been created by the admin user or other employee:

kb1.jpg

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors Employee Central
  • SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Select any employee;
  2. Go to Administer Time;
  3. Check the Time Account Postings;
  4. See that you have some posting generated by a different user;

Cause

Expected behavior.

Resolution

  • If you have multiple calendars run simultaneously, you'll see that some calendars will assume the status 'Waiting For Others'. This means that these calendar runs are added to a queue where a Job is executed completing one by one. When this happens, the accrual is created by the user who triggers the Job, which would explain why you can see in some cases different users appearing there.
  • Additionally, if you have a recalculation running, the 'Created By' assumes the user who triggered the recalculation Job is the one who created it.
  • Any posts in manage time off calendars to post specific accruals (you can confirm by checking manager time off calendars or checking Manage Data -> Time Account Change Calendar)

Keywords

accruals created by different users, created by has a different user then system generated, system generated, accrual, created by, created by system generated, not created , KBA , LOD-SF-EC-TIM-UI , Team Absence Calender/ Workbench/ ESS UI's , LOD-SF-EC-TIM-ABS , Absence error's - Calculations, Deductions, TT&ET , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM suite all versions