SAP Knowledge Base Article - Public

2805763 - Block Candidates from creating an account and/or applying to Job Requisitions

Symptom

  • Is it possible to block candidates from applying to or accessing Job Requisitions?
  • Is it possible to block certain email domains from creating a candidate profile?
  • Is it possible to prevent the candidate profile creation based on a list of email addresses that should be blocked?
  • Is it possible to prevent candidates creating accounts with a fake first name and/or last name?

Environment

SAP SuccessFactors Recruiting

Resolution

From an RCM point of view, it is not possible to prevent candidates from applying to Job Requisitions.
From an RMK point of view, it is not possible to prevent candidates from accessing the public RMK site.

Also, it is not possible to block candidates from creating an account and/or to use fake details such as email address, first name, last name.

Additionally, there is currently no tool that can filter any email domains to prevent them from account creation.

Note this has been submitted as an enhancement on the SAP Customer Influence portal with the following reference: Request ID: 217984 [Application] - Allow Recruiters to block/ blacklist fake candidate profiles 
Product Management have marked it as For Long-term Consideration with a Decision update in Q4/2023.

A suggestion would be to enable Captcha and OTP features as these will delay the candidate in creating profiles and will act as a deterrent.

Keywords

candidate, apply, enter, submit, requisition, forwarded, blocklist, prevent, blacklist, fake, inappropriate, block , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , How To

Product

SAP SuccessFactors Recruiting all versions