SAP Knowledge Base Article - Preview

2805990 - Investigating Load Balancer issues in BI 4.x

Symptom

  • A problem has occurred on the platform
  • The problem may be intermittent, but only occurs when connecting via Load Balancer
  • It does not occur when connecting directly to the Web Application Server, bypassing the Load Balancer
    • or (with some exceptions) when only one Web Application Server is presently available to the Load Balancer


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x
  • Load Balancer (e.g. F5, Apache, nginx, Web Dispatcher, etc.)
  • Akamai
  • all supported operating systems (Windows / Linux / Unix)

Product

SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

bip bi 4.x 4.* 4.0 4.1 4.2 4.3 bi4.x bi4.x bi4.* bi4.0 bi4.1 bi4.2 bi4.3 persistent, loadbalancer, troubleshooting, support, out of scope   , KBA , bidep , tskba , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , How To

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