SAP Knowledge Base Article - Public

2806153 - cmi.interactions.NaN.results SCORM Error

Symptom

When users are attempting to finish a course the following error is generated:

content error.jpg

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Learning

Cause

The SCORM content is using an unsupported API call. The error usually occurs in the middle of a quiz or assessment where the unsupported API call is being used.

Resolution

Content is using the LMSSetValue of cmi.interactions.NaN.id and/or cmi.interactions.NaN.id API calls. These calls are not supported by the LMS for SCORM.

Please refer to SCORM 2004 API Calls Supported by SAP SuccessFactors Learning which lists the SCORM API functions that are supported by SuccessFactors.

Keywords

LMSSetValue Error, cmi.interactions.NaN, Not implemented error , KBA , LOD-SF-LMS-PCM , iContent , LOD-SF-LMS-CNT , Content , Problem

Product

SAP SuccessFactors Learning all versions