SAP Knowledge Base Article - Public

2806339 - Lead Conversion error: "Save Failed. Please correct the language. XYZ isn't valid."

Symptom

While converting or associating a Lead you receive the error "Save Failed. Please correct the language. XYZ isn't valid." (XYZ represents the language).

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Sales work centre.
  2. Go to the Leads view.
  3. Open any object.
  4. Use the convert or association function.
  5. You receive the error "Save Failed. Please correct the language. XYZ isn't valid."

Cause

The business partner used in your lead has a language maintained which is not valid.

When you try to convert from a lead the business partner is activated. During the activation, the checks (that includes, is a language valid or not) are running.

Resolution

The language has to be corrected on business partner side.

If you cannot perform the correction on your side, kindly create an case with SAP Cloud Product Support.

See Also

KBA: 2351616 - When creating Accounts or Contacts, the Language defaults to a Particular Language

Keywords

Canadian, English, German, Portuguese , KBA , LOD-LE-BP-BP , Business Partner , LOD-CRM-LM , Lead Management , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions