Symptom
An instructor ID is associated to a course, but this instructor is not existing in LMS
Environment
Successfactors Learning Management System
Reproducing the Issue
1. Check learning history of a course, then notice that there is an instructor associated.
2. Search for the same instructor ID and notice that this instructor is not in the system.
Cause
The instructor ID got associated with the course via connector.
Resolution
As per Engineering team, you may give any value for the "instructor" on the learning history connector input file. The instructor got associated with the course via the connector, even though the instructor was not created / existing within the LMS UI. Hence you cannot find any history (creation/deletion/modification) for that instructor on the LMS environment.
Keywords
LMS, Learning, instructor, history, connector, learning history connector, instructor is not existing , KBA , LOD-SF-LMS-INS , Instructors and My Classes , Problem