SAP Knowledge Base Article - Preview

2806482 - "The Request Was Aborted: Could Not Create SSL/TLS Secure Channel" While Trying to Log On To an Add-In

Symptom

You're trying to log on to the Outlook or Excel add-ins for SAP Cloud for Customer or SAP Business ByDesign, but error message "The request was aborted: could not create SSL/TLS secure channel" is raised.

logon_error.jpg

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP Cloud For Customer
  • SAP Business ByDesign

Product

SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

TLS; Logon; SSL; Outlook; Excel: Add-in; Add-on;  el; TLS v1.0; TLS v1.1; .NET Framework , KBA , SRD-CC-OIN-XL , Excel Integration , SRD-CC-OIN-GW , Groupware , How To

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