SAP Knowledge Base Article - Public

2806818 - Customer Tax Registration Data is Not Determined in a Customer Invoice

Symptom

You maintained the Tax Number for a Swiss Account in the Account Master Data but the Customer Tax Registration Data is not determined in the Customer Invoice.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Account Management work center.
  2. Select the Accounts view.
  3. Select All Accounts in Show field.
  4. Select Account ABC (ABC represents the ID of the Account).
  5. Select Edit button and choose Financial data.
  6. Go to Tax data tab.
  7. Select Country as CH - Switzerland, select the Tax Number Type Tax Number and enter the respective Tax Number.
  8. Select Save button.
  9. Go to the Customer Invoicing work center.
  10. Select New Manual Invoice from the Common Tasks.
  11. Enter Account ABC and all other respective Data.
  12. Click on the Save as Invoice button.
  13. In the new created Invoice in the General tab the details under Customer's Tax Registration remain empty.

Cause

For Accounts based in Switzerland the tax number type UID Number is used for the Customer's Tax Registration. You need to maintain the UID Number for Account ABC.

Resolution

  1. Go to the Account Management work center.
  2. Select the Accounts view.
  3. Open Account ABC.
  4. In General tab and select the link Additional Identifiers.
  5. Enter the respective UID Number (CHE followed by 9 digits without punctuation) and select OK.
  6. Now the UID Number and UID Appendix fields will be visible in the General tab under the Accounts section and also in the Financial Data tab and Tax Data sub tab.

When you now create an Invoice the Customer's Tax Registration are determined.

 

Keywords

Tax Data; Tax Number; Tax Country; Tax Registration; Switzerland; Invoice; Missing , KBA , customer tax missing , AP-CI-CI , Customer Invoice , AP-CI-CI-GLO , Cross-Country Extensions , Problem

Product

SAP Business ByDesign 1905 ; SAP Business ByDesign 1908 ; SAP Business ByDesign 1911