SAP Knowledge Base Article - Public

2806846 - Unable to update the Login Method field in People Profile

Symptom

  • Login Method field in Employee Profile is greyed out and you cannot update;
  • Is not being possible to edit the Login Method field in EP;
  • Login Method is not available to be change from SSO to PWD;

Environment

  • SAP SuccessFactors HCM Suite;
  • SAP SucessFactors Employee Central;

Reproducing the Issue

Customers have configured Login Method field in People profile in the past and now the Login Method field is greyed out.

  1. Open Employee Profile for a user;
  2. Going to Personal Information detail and edit;
  3. Try to select a value in Login Method field;
  4. As the Login Method is greyed out, it is not possible to select any value;

Cause

Login Method field in People Profile is not recommended, because to maintain a value in Employee Central and update the same value (login method) in UDF a custom HRIS Sync Mapping would need to be maintained. We currently do not support any HRIS Sync Mappings for the loginMethod field.

For additional information about why the Login Method is not supported in Employee Central you may follow the KBA 2336779 - Invalid HRIS Sync Mapping Configuration " HRIS Sync Job Failure".

Resolution

We recommend you to neither include system fields in the data model nor add blocks containing system fields in People Profile.

That is because system fields cannot be modified through Employee Profile. If you have already added system fields, we strongly recommend you disable the edit permissions on system fields for employees.

To follow SAP best practices, you may follow the Role-Based Permissions for People Profile

Besides that, you can update the Login Method field perfoming a manual Employee Import: 2080146 - Employee Central - Employee Data Import Steps - Creating Users via Imports

Important :

  • Login Method field in People Profile is not recommended, because to maintain a value in Employee Central and update the same value (login method) in UDF a custom HRIS Sync Mapping would need to be maintained. We currently do not support any HRIS Sync Mappings for the loginMethod field.
  • For additional information about why the Login Method is not supported in Employee Central you may follow the KBA 2336779 - Invalid HRIS Sync Mapping Configuration " HRIS Sync Job Failure".

FAQ - Additional Information

Q) Where can I get information on this from the Guide?

A) Guide:Differences Between Legacy and Latest People Profile / Role-Based Permissions for People Profile

See Also

  • 2080146 - What is the Correct Import Order When Creating Users? - Employee Central 
  • 2336779 - Invalid HRIS Sync Mapping Configuration "HRIS Sync Job Failure"
  • 2472648 - Check Tool: How to check your SuccessFactors configuration
  • 3527163 - Full Profile of the Latest People Profile FAQ - 2H 2024

Keywords

Error to change logins field, failed to update loginmethod,PP3 , PPX , KBA , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-EC , Employee Central , LOD-SF-EP , People Profile , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions