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2806969 - default CMS keeps crashing while only temporary CMS can run in BI 4.x environment

Symptom

  • regular CMS keeps crashing while only temporary CMS can run in BI 4.x environment

tempCMS.png

  • Event Viewer Error message : The root server reported an error Initialization Failure. (Reason: CMS Clustering is not supported in the version of SAP BusinessObjects BI platform you are using. Please upgrade your SAP BusinessObjects BI platform license keys.CMS Clustering is not supported in the version of SAP BusinessObjects BI platform you are using. Please upgrade your SAP BusinessObjects BI platform license keys. The ability to cluster APSs is not supported by the license key(s) currently installed.
  • When you log on CMC or BI launchpad, it errors out: The CMS on machine xyz was stopped due to a critical error. (FWM 20031)


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Environment

  • SAP BusinessObjects Business Intelligence, Edge edition 4.x
  • SAP BusinessObjects Business Intelligence Enteprise 4.x

Product

SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence, Edge edition 4.1, standard package

Keywords

4.1, 4.2, Central Management Server, fail to login , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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