2807406 - Unable to export software collection

Symptom

Customer wants to export one item in the "Export Software Collection" application and the error message "System downtime starts in 0 minutes. Please try again later" is popup.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

Enter the "Export Software Collection" application
Select one of items in the "Software Collections" list
Click "Export" button
Popup message "System downtime starts in 0 minutes. Please try again later" is displaying

Cause

The cloud system is under maintainance by regularly

Resolution

Check the detailed explanation in the KBA 2351294 - S/4HANA System Conversion / Upgrade: Measures to reduce technical downtime

Keywords

Export Software Collection, System downtime, Export is locked for the system , KBA , BC-SRV-APS-EXT-SL , Manage and Import Software Collections , Problem

Product

SAP S/4HANA Cloud 1905