SAP Knowledge Base Article - Public

2807421 - Messages with severity Info are not raised on UI

Symptom

Messages with severity 'Info' are not raised on UI

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

Employee Central - Business Rules

Reproducing the Issue

Step 1: Create a business rule which raises a message of severity 'Info'

Step 2: Assign the rule as an 'onSave' rule any portlet

Step 3: The rule triggers but the info message is not raised on UI

Cause

It is currently not support to raise 'Info' severity message via on Save in Manage Business Configuration

Resolution

SAP Development Team are currently working on an enhancemet (ECT-84765) that will allow for 'Info' severity messages to be raised onSave. There is currently no release date available.

Please continue to monitor this KBA for updates regarding planned release date.

Workaround: Please set the rule as an 'onChange' rule at field level and it will be raised correctly on the UI. Alternatively you will need to change the severity to 'Warning' or 'Error'

Keywords

ECT-84765, ECT-86134, ECT-97189, OnSave, Save, On, Info, Severity, Raise, Message, Rule, Job, Information, Compensation, Info, Comp, Manage, Business, Configuration, onChange, Change, Error, Warning, UI, Profile, Trigger, Trace, Triggered, Displayed, , KBA , LOD-SF-EC-JOB-RUL , Job Info Business Rules , Problem

Product

SAP SuccessFactors Employee Central all versions