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SAP Knowledge Base Article - PublicSymptom
How to deactivate the translucent layer option for background image as when adding a background image to the profile, it looks darker than the original image - even what is displayed in the My Profile Tile in the Homepage.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Employee Profile
Reproducing the Issue
- Go to the Employee Profile;
- Check the Background Image, see it looks darker the the original image.
Cause
Previously, the profile background pictured looked darker than the original image because of a translucent layer overlaid on the top, to make the text stand out.
Resolution
In order to disable the translucent layer:
Go to Configure People Profile > General settings > Manage background image library
Select the option to "Give all users the same default background photo" and to "Deactivate the translucent layer"
Please note that as per current product desing, the "Deactivate the translucent layer" option is only available when selecting "Give all users the same background image".
If you wish to have option for random background images assigned, kindly consider raising an enhancement request, as per KBA 2090228.
Please note that the support teams do not have the ability to process or affect future product feature enhancements and the Product Managers do not monitor support incidents, but rather they look at our Customer Community.
Keywords
Background image, Translucent layer, Header, Profile, Picture, Photo, Darker, Dark, Vivid, Color, Blurry E-mail, Phone & Social Media Links/Text, Employee Profile Header, Photo