Symptom
How to allow users to be able to read applicants' answers to screening questions?
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Recruiting>Job Requisitions
- Click on Job Req
- Click on candidate application
- Notice that "Screening Details" portlet is empty: "There are no items in this section"
Resolution
- Go to "Manage Templates"
- Select the "Recruiting Management" tab
- Click "Job Applicantion"
- Select the template you would like to perform the changes
- Click "Fields defined. Click to modify."
- Click "Add - Add standard field" and configure the field.
- In Field-ID, you must select "questionResponse"
- In Field Type, you must select "text"
- Go back to "Manage Templates"
- Select the "Recruiting Management" tab
- If you have multi-stage application feature enabled, the changes must be done on "Job Requisition" Template, otherwise it's done on "Job Application". Please refer to KBA 2710855 - How to add or edit a status permission in a Job Requisition Template through Manage Templates - Recruiting Management
- Select the template you would like to perform the changes
- Click "Field Permissions defined. Click to modify."
- Click "Add field permission" and configure the field permissions as please.(The above is just an example. Please have the permissions set as it best suits your needs)
Note:
- The above is just an example for single stage. Please have the permissions set as it best suits your needs.
- In case you don't have Manage Templates for Recruiting enabled, the already defined process for SCR requests will be followed.
See Also
2378573 - Screening details of applications are visible to managers when shouldn't
2710855 - How to add or edit a status permission in a Job Requisition Template through Manage Templates - Recruiting Management
Keywords
Screening, Questions, Answers, questionResponse, Job Requisition, Jpn Application , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , How To