Symptom
How to allow users to be able to read applicants' answers to screening questions.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Recruiting Management - All versions
Resolution
Recruiting users with appropriate permissions to the questionResponse field will see a Screening Details section on the application page, listing all the applicant’s responses to the pre-screen questions.
To define the questionResponse field in the Job Application template, please follow these steps:
- Go to "Manage Templates";
- Select the "Recruiting Management" tab;
- Click "Job Applicantion";
- Select the template you would like to perform the changes;
- Click "Fields defined. Click to modify.";
- Click "Add - Add standard field" and configure the field.
- In Field-ID, you must select "questionResponse"
- In Field Type, you must select "text"
To grant requisition operators access to questionResponse, please follow these steps:
- Go to "Manage Templates";
- Select the "Recruiting Management" tab;
- Click "Job Applicantion";
- Note: If you have multi-stage application feature enabled, the changes must be done on "Job Requisition" Template, not "Job Application". Please refer to KBA 2710855 - How to add or edit a status permission in a Job Requisition Template through Manage Templates - Recruiting Management
- Select the template you would like to perform the changes;
- Click "Field Permissions defined. Click to modify.";
- Click "Add field permission" and configure the field permissions as please.(The above is just an example. Please have the permissions set as it best suits your needs)
(The above is just an example. Please have the permissions set as it best suits your needs)
Note: In case you don't have Manage Templates for Recruiting enabled, the already defined process for SCR requests will be followed.
See Also
2378573 - Screening details of applications are visible to managers when shouldn't
2710855 - How to add or edit a status permission in a Job Requisition Template through Manage Templates - Recruiting Management
Keywords
Screening ; Questions ; Answers ; questionResponse ; Job Requisition ; Jpn Application , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , How To