SAP Knowledge Base Article - Public

2807774 - Permission to see Screening Questions answers - Recruiting Management

Symptom

How to allow users to be able to read applicants' answers to screening questions?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Recruiting>Job Requisitions
  2. Click on Job Req
  3. Click on candidate application
  4. Notice that "Screening Details" portlet is empty: "There are no items in this section"

Resolution

  1. Go to "Manage Templates"
  2. Select the "Recruiting Management" tab
  3. Click "Job Applicantion"
  4. Select the template you would like to perform the changes
  5. Click "Fields defined. Click to modify."
  6. Click "Add - Add standard field" and configure the field.
    • In Field-ID, you must select "questionResponse"
    • In Field Type, you must select "text"questionResponse.jpg
  7. Go back to "Manage Templates"
  8. Select the "Recruiting Management" tab
  9. If you have multi-stage application feature enabled, the changes must be done on "Job Requisition" Template, otherwise it's done on "Job Application". Please refer to KBA 2710855 - How to add or edit a status permission in a Job Requisition Template through Manage Templates - Recruiting Management
  10. Select the template you would like to perform the changes
  11. Click "Field Permissions defined. Click to modify."
  12. Click "Add field permission" and configure the field permissions as please.(The above is just an example. Please have the permissions set as it best suits your needs)2019-06-21_15-36-08.png

Note:

  • The above is just an example for single stage. Please have the permissions set as it best suits your needs.
  • In case you don't have Manage Templates for Recruiting enabled, the already defined process for SCR requests will be followed.

See Also

2378573 - Screening details of applications are visible to managers when shouldn't

2710855 - How to add or edit a status permission in a Job Requisition Template through Manage Templates - Recruiting Management

Keywords

Screening, Questions, Answers, questionResponse, Job Requisition, Jpn Application , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , How To

Product

SAP SuccessFactors Recruiting all versions