Symptom
- User has permissions to Admin Center but is unable to view the Data Subject Information portlet.
- The following error shows in Admin Center:
Odata Service EMMonitoredProcess Failed, Error Status: error, errorThrown: Forbidden
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP SuccessFactors HCM Suite
- SAP SuccessFactors Employee Central
Reproducing the Issue
- Go to Admin Center
- If needed (Switch to NextGen Admin Center)
- Notice the error in the top left of screen, in the data subject information tile:
Cause
- The user trying to access this portlet does not have the following permission:
- Read Execution Manager Events
Resolution
Try giving the user the permission via Manage Permission Role.
Keywords
Success Factors, SF, RBP , KBA , LOD-SF-EC-RBP , Roles & Permissions (EC Core only) , LOD-SF-EC-REP , Reporting Data (EC core only) , LOD-SF-EC-ADM , Admin Tools (EC Core only) , Problem
Product
SAP SuccessFactors Employee Central all versions