SAP Knowledge Base Article - Preview

2808373 - Error Message When Downloading the Blank .CSV Template File - Recruiting Management

Symptom

When creating candidates accounts via .CSV file, the blank template is no longer available and the system is throwing the following error message:

2019-06-24_16-30-22.png

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP SuccessFactors Recruiting Management - All Versions

Product

SAP SuccessFactors Recruiting all versions

Keywords

An error occurred and the download was not completed. Please try again later; Bulk Candidate; Blank Template; cannot be cast to com.successfactors.template.bean.PickListField; , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem

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